Frequently Asked Questions:
Please see below for answers to your possible questions. If you cannot find what you are looking for, please give us a call or fill out our Contact Form.
Q: What does the facility rental include?
A: The facility rental includes our in-house tables and chairs. If your meeting is during the day Tuesday-Sunday your guests will have admission to the Hall of Champions museum during regular operating hours. If your event is in the Hall of Champions in the evening you will have exclusive access to the museum and all of its exhibits. Evening events in our conference center do not have access to the Hall of Champions unless it is a part of your facility rental agreement.
Q: How far in advance do I need to reserve my event date?
A: We recommend that you reserve your room as soon as possible. Availability of dates fluctuates on a daily basis.
Q: Can you put a hold on the room I am interested in?
A. Yes. We are happy to place a hold on the room at your request while you make your decision. There is no deposit required, however if another client inquires into the availability of the room(s) that you are holding we will ask for you to make a decision on whether or not you want to book the room(s).
Q: Do you require a deposit?
A: Yes. We do require a deposit of the full facility rental to secure the room(s) as well as a catering deposit.
Q: Do I have to get insurance?
A: Yes. A certificate of general liability insurance is required to host an event at our venue. You can check with your insurance carrier on how to obtain the document and costs associated or there are several websites that can accommodate our requirements.
Q: Do you have a catering minimum?
A: Your sales manager is happy to discuss with you additional services Centerplate can provide and the applicable catering minimums for each event.
Q: Can I bring in my own caterer?
A: No. Centerplate is the exclusive caterer to the NCAA Hall of Champions and Conference Center.
Q: Can I bring in my own wedding cake?
A: Yes. You may use a bakery of your own choice. They must be licensed and insured.
Q: Is there a cake cutting fee?
A: Yes. We charge a $1 per person cake cutting fee to cut and serve your cake.
Q: Can I make changes to your menus?
A: Yes. You can make changes to our menus or our Chef can customize a menu to suit your tastes and budget.
Q: Is alcohol allowed at our event?
A: Yes. Centerplate provides and manages all alcohol beverage service at our facility.
Q: Is parking available and at what cost?
A: Parking is available at 2 garages close to our facility. The fee to park is as low as $5 per vehicle with a voucher we provide to you.
Q: Do you have audiovisual services available?
A: Yes. Markey’s Audio Visual is the NCAA’s exclusive provider of audio visual services.
Q: When can I have access to the room to set up?
A: You will discuss your access time to the facility with your Sales Manager. On average we can give access a couple of hours prior to the event. In some cases day before access may be available.